CJS CD Keys - First transaction great, second was awful!
So my first transaction of GW2 and then a random steam CD key went really well and I had no issues, the key was issued quickly and worked correctly. Unfortunately the second time was an awful experience, I decided to purchase Diablo 3 and a random steam key.
The random steam key went through fine but when I went to add my Diablo 3 code it has already been used. I contacted them and even added a few screenshots and when I eventually received a reply they asked me to provide more screenshots and to get in contact with Blizzard, I did and provided this to them and Blizzard mentioned it had been used well before I bought it and even the country it has been redeemed in which was quite clearly not mine. After providing this I waited days for a response and got nothing, I emailed a few times and all I got back was a copy and pasted reply not taking into account that fact the problem was not my own.
They continually said to be patient and that they are waiting on a response from a supplier (which is not my fault) and would not refund me until they had a response, after weeks (yes weeks) I had to eventually contact paypal to get them to resolve the issue as CJS CD Keys were completely useless, even when they were given a period to reply to my claim they continue to ignore it via paypal. A terrible experience and I won't be using them ever again, if they had just apologised and refunded me or alternatively given me another key after I provided everything for them I would have used them again, instead they continued to blame others with copy and pasted replies.
Reason of review: Poor customer service.
CJS CD Keys Cons: Poor customer service, Sell used codes, Slow email response time, That they sell used codes.
Location: Hertford, Hertford
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