Update by user Oct 20, 2016
Further update: Two months after asking, I was refunded with store credit.
I wanted to get rid of this credit, and end my association with this horrible site ASAP, so I bought a code for 25 euros on an Xbox gift card.
The code arrived, and was not valid, as someone else had already used it.
I imagine I'll have to wait another two months now.
Customer service are again replying with stock responses.
Terrible!!! If you are curious where they may get their stock from, google "grey market key seller"
Update by user Oct 07, 2016
Update: I have now been contacted by "Agent M" from this company. See email below:
"Are you aware that the statement is libelous?
CJS does not sell stolen codes and it is my advice that you remove that statement from the public domain.
If you wish to stand by your statement then please let me know if you would like the opportunity to forward us the details of your legal representative.
If you are over the age of 18 years and would like to represent yourself then please also advise us of the fact at your earliest convenience and I will pass this information to our legal department."
-end of email-
I would like to say that my original review was false and misinformed, please disregard the comments that have been made.
For the purposes of clarity: CJS definitely do not sell stolen codes, and every penny that they have ever earned has been through perfectly respectable, legal, and morally responsible means... :-)
Original review posted by user Oct 03, 2016
They sold me a stolen account so I could play an Xbox One game, it wasn't clear it would be a stolen account, until I had already paid.
The game worked fine at first, but the account was later deactivated, and so the game no longer worked.
I contacted their customer service department asking for a refund, I was put in touch with "Cecil M." who I can only describe and totally and utterly incompetent. It would take him two days to reply, and every reply seemed to be a generic response, and took no interest in the message that I would send back. He must've told me the issue was escalated to higher management about five times.
I posted about this on their facebook page, but the comment was deleted.
I urge everyone reading this, do not buy from this company, they are selling stolen goods, and provide no support if anything goes wrong.
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